Privacy Policy | Terms of Service
At AAA Climate Controlled Storage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our storage services, visit our website, or interact with us in any other way. By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information from you:
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Personal Information: Name, address, phone number, email address, driver’s license or government-issued ID.
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Payment Information: Credit/debit card details, billing address, and related financial information.
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Rental Information: Unit number, rental dates, access history, and payment records.
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Website Information: IP address, browser type, device information, and site usage data through cookies and analytics tools.
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Security Information: Video surveillance footage and gate access logs for facility security.
2. How We Use Your Information
We use your information to:
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Provide and manage storage unit rentals.
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Process payments and maintain accurate billing records.
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Communicate with you regarding your account, reservations, promotions, or service updates.
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Enhance facility and website security.
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Improve our services and customer experience.
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Comply with legal, regulatory, or law enforcement requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
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Service Providers: With trusted vendors that help us process payments, send communications, or maintain our systems.
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Legal Compliance: If required by law, regulation, subpoena, or court order.
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Business Transfers: If AAA Climate Controlled Storage is involved in a merger, acquisition, or asset sale.
4. Security of Your Information
We take appropriate security measures to protect your personal information, including:
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Secured payment processing systems.
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Encrypted data where applicable.
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Surveillance and access controls at our facilities.
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Limiting access to your data to authorized personnel only.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, analyze usage, and enhance your online experience. You may disable cookies in your browser, but some features of our website may not work properly.
6. Your Privacy Choices
You have the right to:
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Access and update your personal information.
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Request deletion of your data, subject to legal and contractual obligations.
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Opt out of promotional emails by using the “unsubscribe” link included in our messages.
7. Retention of Information
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” revised accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
AAA Climate Controlled Storage
300 Catherine St S, Ahoskie, NC 27910
(757) 986-0003
AAAClimateControlledStorage@